Frequently Asked Questions About China Rapid Prototyping

Q1:How to get a quote?

Send data by e-mail or use online quote system to submit your RFQ, our engineer will provide quotation in 8 hours(except holidays).

Q2: What is your lead time?

Normally small projects 2-5 days, medium projects 5-10 days, big projects 10-15 days. DHL, UPS, FedEx or TNT will take about 2-3 days to reach you.

Q3: How to choose the right process for my prototypes?

It depends on your part design, functional intent, and material thickness. In general, larger parts or trade show models should use CNC Machining; very thin parts should use SLS or SLA Processes. Our engineer will guide you to select the right solution for your prototype, according to your requests and budget.

Q4: What information do you need for a quote?

We need 3D data or detailed 2D drawings, material of each part, required quantity, final finishing request...The file formats we can handle include: STEP, IGS, X_T, PRT, SLDPRT, STL, DWG, PDF etc.

Q5: What are your payment terms?

We request 100% payment upfront for new customer; After 5 orders, you can paid after receiving prototypes; 30 days credit would be offered if the total turnover amounted to US$20000(not include molds). Mold payment term, 50% down payment, 50%-before shipping.

Q6: How do you describe a preferred customer?

Prompt response, good communication, payment on time.